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Gorgias is a customer support helpdesk specially designed for Shopify stores

Aircall is the cloud-based phone system of choice for modern brands. Sales and support teams, or the entire company, can have their phone system up and running in just a few clicks and integrated with the tools that they love (Salesforce, HubSpot, Zendesk, Slack, Intercom and many more!).

Turn customers into Superfans with Okendo. Our unified platform for reviews, referrals, loyalty, quizzes and surveys, makes it easy to cultivate advocacy, scale word-of-mouth and maximize lifetime value. 11,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Soylent and Oh Polly.

Entirely focused on eCommerce, eDesk helps online retailers to deliver seriously extraordinary customer service everywhere they sell. Our award-winning artificial intelligence powered automation tools streamline customer support processes and delivery of business insights. This means eCommerce brands can resolve customer queries quicker, and focus instead on selling more and realising their growth potential.

What is PostPilot? Acquisition and retention online is hard. iOS and declining email metrics make it harder. PostPilot makes it easy for brands to test and add a new, effective channel to their marketing mix: direct mail. How it works When you add our app to your store, the magic happens. We extend your top lifecycle campaigns into a new channel where they will reach new and existing customers. Recipients will experience a tangible expression of your brand (examples below), one that converts better than email. Our capabilities (like Klaviyo for direct mail) ● Set and forget with one-off campaigns & automated/triggered flows ● Drive your lifetime value with smart audience segmentation ● Increase conversion rates via 1:1 personalization ● Wow the CFO with real-time ROI tracking ● Prospect more affordably and effectively with our MailMatchTM technology ● Increase personal touch with authentic handwritten cards (real pens!) ● Single use coupon codes, abandoned carts, and more!

Consio is a modern voice and messaging platform built specifically for Shopify. It brings inbound and outbound phone, SMS, and AI-driven conversations into a single system, deeply integrated with your ecommerce tech stack so every interaction is informed, efficient, and consistent. • Inbound phone, designed for ecommerce • Manage customer calls with full visibility into orders, subscriptions, shipping, and customer history — enabling faster resolutions and a better support experience. • Outbound phone and SMS, natively connected • Run proactive outreach for operational needs, customer follow-ups, lead management, and lifecycle engagement — all powered by real-time Shopify data. • AI Phone Agents, ready in minutes • Deploy AI agents that can answer common questions, route calls, collect information, and support customers 24/7, with seamless human handoff when needed. • Peer-to-peer SMS conversations • Support natural, two-way SMS conversations that feel personal, stay compliant, and live alongside voice in one unified inbox.

CloudTalk is an AI-powered VoIP business calling solution that helps customer service and sales teams transform conversations into conversions worldwide. It turns exceptional customer experiences into your greatest competitive advantage. What sets CloudTalk apart? • Easy Setup: Install your phone system within hours. • Global Expansion: Access local numbers in over 160 countries, offering the largest international number coverage on the market. • Automation and Time Savings: With workflow automation, custom call routing, and intelligent dialling, save up to 3 minutes per call. • Seamless Integration: Connect your CRM and helpdesk tools to centralize calling data effortlessly, eliminating the need to switch between platforms. • Advanced AI and Analytics: Empower your team with AI tools like automatic call transcriptions, sentiment analytics, and intelligent search. Track agent performance with detailed tools and access customer data and call history before calls.

Essa extensão permite que os contatos de um bot de atendimento humano sejam atendidos através de tickets no Zendesk. Sobre Zendesk e Blip Store: Atenda de forma inteligente, no canal digital que seu cliente prefere com o Blip e potencialize seu chatbot com as extensões disponíveis na Blip Store! Com um acervo diverso e atualizado de extensões, é só você contratar Take Blip e acessar a Blip Store, encontrar a extensão ideal para acrescentar um sistema ou nova funcionalidade no seu chatbot e melhorar seus resultados! Já é cliente Blip? Acesse a área logada do portal e acesse a Blip Store no menu superior do Blip ou entre em contato com nosso time de atendimento. Sobre a extensão Zendesk: * Combine o poder da plataforma Take Blip e do Zendesk através desta extensão * Realize atendimentos dos clientes sem sair do Zendesk; * Criação de ticket no Zendesk de forma automatizada para cada novo atendimento; * Converse em tempo real com seus clientes através dos tickets do Zendesk (suporte para texto) * Funciona em bots que possuem atendimento humano; * Integração fácil e simples. Nem precisa saber programar 😉 Integre o Blip ao Zendesk de forma simples e rápida! Saiba mais em: https://bit.ly/ww-ext-zendesk Atenção: Este plugin é pago!

Skio takes the hair pulling out of subscriptions by building a platform that meets the needs of today's market. Built on top of Shopify's Subscriptions API, Skio allows you to maximize all the benefits of Shopify's world class checkout, with the flexibility of optimizing for the subscriber experience by offering the most sought out features in subscriptions completely out-of-the-box. We’ve migrated over 1,000 brands to Skio like Bulletproof Coffee, Liquid I.V, Magic Mind, KOS, Ghost, Bachans, Muddy Bites, Krave Beauty, and many more! Get started today through our complimentary white glove onboarding. Let our team of engineers handle the migration while you do what matters most, running your business.

Peoplevox provide the only warehouse management software system dedicated to eCommerce. Its key differentiator is that it has been built from the ground up to handle the unique challenges of eCommerce order fulfilment. Their Peoplevox API enables eCommerce platforms to be connected for real-time inventory and order fulfilment. Plugins to the leading platforms like Magento and ChannelAdvisor enable rapid deployment. 1. 100% accurate and live inventory that is transferred to websites in real-time 2. 100% accurate picking using mobile barcode scanners 3. Fastest picking methods in the world for eCommerce